Shipping Policy

In Kacsoo, we provide a fast global shipping. Including bespoke customised products.

DELIVERY TIMES & FEE

● Free Shipping For US
● Free Shipping For EUR
● $20 For Other Country

NOTE:

● Dispatch times may vary during exceptionally busy periods or if orders are subjected to UPS delays or force majeure.
● Kacsoo is not responsible for delays caused by customs clearance.

GLOBAL SHIPPING

We ship to:
USA, UK, Canada, Europe, Kuwait, Qatar, Mainland China, Switzerland, Australia, New Zealand, UAE, Singapore, Japan, South Korea, Hong Kong, Taiwan

Currently unable to deliver to post office boxes, B.F.P.O or A.P.O addresses.

CONVENIENT DELIVERY

Don't worry if no one is home at the time of delivery. You can request that your parcel be directed to a local UPS Access Point. UPS will leave a card for you detailing your UPS Access Point location.

CONVENIENT TRACKING

Logistics information can be listed on the UPS website tracking page, which can be accessed via the tracking link found in your shipping confirmation email.

Note:
● Please ensure that you have your ID available when collecting your package.

TRACK YOUR ORDER TO YOUR DOOR

When the order is dispatched, Kacsoo will send an email with the tracking details. So you can follow its. If for any reason you don't receive this, please feel free to contact us. We will follow up the logistics for the order.

CUSTOMS FEES FULLY PAID

All countries are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. In the unlikely event that any extra charges are requested from you at the time of import by customs or by courier at the time of delivery, please contact our customer service team for advice with this matter.

FULL INSURANCE

Kacsoo Blender insures each purchase during time in transit until it is delivered to you at which point responsibility for the shipment is passed over. If your parcel cannot be delivered, UPS will return the parcel to a postal location and delivery will be re attempted the following day excluding weekends. If the customer makes alternative arrangements with UPS, such as leaving the package at the front door, the parcel is no longer insured and Kacsoo Blender no longer holds any responsibility for the parcel if it is lost or stolen.